Job title | Sr. Specialist SAP ERP | Position Level | Level 6 |
Function | People Technology and Culture | Department | Information and Digital Solutions |
Location | Oman | Budget control | *OPEX or CAPEX or Revenue amount as relevant* |
Reporting to | Manager Digital Solutions Delivery | Direct reports | N/A |
Job purpose Driving the SAP-ERP activities under the authority of the Manager of Digital Solutions Delivery. Responsible for managing, optimizing, and supporting the organization’s SAP (ERP) system. This role requires an in-depth understanding of ERP architecture, business processes, system integration, and configuration to ensure that the SAP system meets business requirements efficiently and effectively. Will work closely with cross-functional teams to implement improvements, troubleshoot issues, and provide strategic insights to enhance overall system performance and utilization The position will act by the organization’s mission, vision, values, and strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justifications, and best international practices in consonance with national objectives. |
Mandate QHSSE Obligations - Ensure compliance with the HSE Management System.
- Monitor and report safety performance and compliance.
- Guide, advise, communicate, and enforce safe behavioural practices (Life Saving Rules, Process Safety Rules) to perform tasks safely.
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Mandate Culture Obligations Holding this role and contributing as a valuable member of our community, it is your responsibility to maintain OQGN's cultural principles, fostering growth and facilitating valuable contributions that will contribute to our organization's long-term success. |
Main tasks and responsibilities - Collaborate with demand management teams to align and prioritize initiatives according to business needs.
- Ensure proper business readiness activities are conducted to ensure business units are prepared for service changes in SAP.
- Provide continuous improvement services to improve existing SAP business processes and plan the capacity for SAP software development.
- Establish Service Level Agreements for SAP services.
- Configure SAP modules and services delivery and the delivery of data and application architecture.
- Execute SAP support activities including the assessment and execution of SAP upgrades, patches, testing, and implementation strategies. Ensure the test process, methodologies, and tools for SAP are applied appropriately and that stakeholders agree to test phase criteria.
- Lead the mitigation and control activities as well as identifying and evaluating risks.
- Ensure adherence to development and IT service management standards.
- Participate in procurement and contract management processes related to SAP – ERP solutions.
- Manage effective use of testing tools and testing automation process fundamentals.
- Define and steward a Quality Management System for the SAP services configured in each module.
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Key interactions - Internal: Gas Network staff
- External: Staffing specialized Contractors, Vendors & Suppliers
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Working Conditions Primarily office-based, occasional travel, and sporadic visits to the operation site. |
Education requirements Bachelor’s Degree, or Diploma or equivalent. |
Language Preferable English and Arabic |
Experience and background From 8 to 10 years of experience with multiple SAP modules like MM, SD, PP, HCM etc., and demonstrate understanding of SAP business and technical architecture. |
Competencies and skills |
Principles: - Strategic Alignment: Ensure that every action and decision will support the organization's long-term goals and objectives.
- Transparency in Responsibility: Ability to create clear reporting systems to enhance operational efficiency and overall effectiveness.
- Continuous Improvement: Foster a culture of innovation and learning to adapt and grow in a changing environment.
- Sustainability: Ability to meet the current business needs by compromising skills with the future generations' needs, balancing environmental, social, and economic concerns within the organization’s communities.
- Diversity and Inclusion: Foster diversity within the workforce and promote an inclusive culture by engaging with various perspectives and talents.
- Stakeholder Engagement: Actively involve and communicate with stakeholders to build trust and maintain strong relationships.
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Soft Skills: - Strong interpersonal, analytical, communication, presentation, coaching, and project management.
- Change agent with strong credibility to influence the organization and effective partnerships.
- Ability to manage and direct the activities of others in a multi-project environment.
- Actively embraces new methods and practices that increase efficiency and effectiveness.
- QA and QC, product roadmap layout, contract administration, and identifying patterns and complexities in problems.
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Technical Skills: - Computer literate with expertise in MS Office and SAP Systems.
- Experience with SAP S/4HANA migration or implementation projects.
- Project management skills or experience leading SAP ERP projects.
- Experience with SAP cloud solutions (e.g., SAP SuccessFactors, SAP Ariba, or SAP Concur).
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